High-performing teams are essential if you want to consistently produce products, services, and experiences that win more customers. Building trust among team members and, perhaps more important, between your team and your company, can be cultivated with simple and small gestures that don't include trust falls or stuffy team dinners.
Here are 3 ways to create a healthy environment:
- Communicate often.
Give your team the context, insight, and information they need to feel like a trusted and valued member of the team. When you treat your team like insiders, rather than outsiders, it makes it easier for them to see and support your vision for the future.
- Share your Task.
Think about how you can create an environment that allows your team to form the bonds that will help them work better together. Learn random pieces of information about your team that enable you to build trust and deepen the bonds in a way attending standup meetings and emailing spreadsheets back and forth cannot.
- Create a safe space to experiment.
Taking on new tasks and tackling problems that you're unsure how to solve can help your team members grow, and rely on one another's strengths and insights, in a way that doing what's safe won't allow.
Business is about belonging. And your team will do a better job of making your customers feel like they belong when they work in an environment where mutual trust is a living, breathing part of the culture.
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