A Microschool for every entrepreneur who is sick and tired of spending hours thinking of content, wants to improve on their customer experience, and do what matters to their customers the most.
Over the next 5 days, you will be taking action to build your content plan, create a customer experience pathway so that you can turn your customers into raving fans.
Day 1 – Create a solid content action plan for your Followers & Community
Day 2 – Plan out the customer touch points
Day 3 – Create raving fans
Mentor
(42 reviews)
Microdegree Outcomes
Welcome to the Community Build & Customer Pathway Design Microschool! I’m so excited to support you on your journey to an extraordinary customer experience!
As customers, we have all been left with the feeling of desire before. We have signed up to courses, bought products which promised the world only to be disappointed in the delivery.
As entrepreneurs we are often busy chasing the next sale, deal, and opportunity, so much so that we tend to neglect the customers who actually bought our product & services. But the truth is that our customers are the ones who have already spent money with us.
In this Microschool we will create a plan to reduce the time you are spending chasing new customers and increase the experience our customer is having to create raving fans that go out there finding new customers for you.
Here is the plan:
Day 1, we will create a solid content action plan for your Followers & Community.
Day 2, we will plan out your customer touch points.
Day 3, we will create your raving fans.
- Decide on your content pillars, create your content plan & choose the what, how & when you are delivering
- Identify your customer touch points, map out your onboarding process & create the customer experience pathway
- Create an interactive feedback form that helps you improve and gets you testimonials
- Design a pathway for your raving fans to be rewarded, & develop the back-end offer so you can ask for the next sale
Your Microdegree Mentor
Hi, I'm Paulina and I have a mission to help YOU achieve bigger goals. True to myself, my insight, commitment and purpose is best used helping businesses and teams to grow, so that entrepreneurs can get back their freedom. When borders open again, you will find me travelling the globe with my business and facilitating our iLAB Accelerator retreats. My natural talent utilises her intuitive sense of timing to know how to optimise, scale and grow customer experiences so that they want to come back over and over again. 20 years in hospitality, I developed a repuation for an amazing outside the box customer experience growing my businesses mostly through raving fans.